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Technicians and associate professionals · code 3252

Medical records and health information technicians

Medical records and health information technicians develop, maintain and implement health records processing, storage and retrieval systems in medical facilities and other health care settings to meet the legal, professional, ethical and administrative record-keeping requirements of health services delivery. Tasks include - (a) planning, developing, maintaining and operating a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyse information; (b) transcribing, compiling and processing patient medical records, admission and discharge documents, and other medical reports into record-keeping systems to provide data for patient monitoring and referral, epidemiological monitoring, research, billing, cost control and care improvement; (c) reviewing records for completeness, accuracy and compliance with regulations; (d) translating narrative descriptions and numeric information from medical records and other documents on health services delivery into codes associated with standard classification systems; (e) protecting the security of medical records to ensure that confidentiality is maintained, and releasing information to authorized persons and agencies in accordance with regulations; (f) supervising clerical and administrative workers involved in the maintenance of medical records. Examples of the occupations classified here: - Clinical coder - Disease registry technician - Health information clerk - Medical records analyst - Medical records clerk - Medical records technician - Medical records unit supervisor Some related occupations classified elsewhere: - Medical secretary - 3344 - Data entry clerk - 4132 - Filing clerk - 4415 Notes Occupations included in this unit group normally require knowledge of medical terminology, legal aspects of health information, health data standards and computer- or paper-based data management as obtained through formal education and/or on-the-job training.

Most of the tasks are affected. It ranks 384 of 427 for holding up against AI.

Also known as

  • waiting list coordinator
  • medical records manager
  • medical records clerk
  • picture archiving and communication systems administrator

Job titles from the EU's ESCO list. Search for any of them on the jobs page and you'll end up here.

48.4
Holds up
against AI Exposed: Gradient 3

AI could take on 51.6 of 100, on average
so it holds up at 100 − 51.6 = 48.4

That's the whole sum, and you can check it against the ILO's study.

21.9
How hands-on
out of 100

From O*NET, matched to one US job

16.8
How fiddly
and cramped

finger skill 17.9 · hand skill 23.1 · cramped spaces 9.3 · averaged

Kind of hands-on work · hands-on under 50 Less than half hands-on

Less than half of this job is hands-on. Robots still matter, but for a smaller part of the work, so we don't sort it any further.

estimated O*NET 31.0 BLS occupational crosswalk chain ISCO-08 to 2010 SOC (Aug 2012, rev. Jun 2015); 2010 to 2018 SOC (Nov 2017); O*NET-SOC 2019 taxonomy data 0.7-work-setting measures chosen by Frey & Osborne (2017) · the grouping is a sorting, not a measurement

What this number leaves out This job rates 21.9 out of 100 for how hands-on it is. The score above only looks at AI tools, not robots, but for work this far from the physical that matters less.

The tasks behind the score

The score is the average of these. A job is really a bundle of tasks, and an average can hide how uneven that bundle is.

The task AI could do most of scores 61, while the average is 51.6. A big gap means some of this job is wide open to AI and some of it barely at all. That's quite different from a job where everything sits somewhere in the middle, even when the averages match.

  1. 61

    Translating narrative descriptions and numeric information from medical records and other documents on health services delivery into codes associated with standard classification systems

    Medium
  2. 60.8

    Planning, developing, maintaining and operating a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyse information

    Medium
  3. 55.5

    Supervising clerical and administrative workers involved in the maintenance of medical records.

    Medium
  4. 53.5

    Transcribing, compiling and processing patient medical records, admission and discharge documents and other medical reports into records-keeping systems to provide data for patient monitoring and referral, epidemiological monitoring, research, billing, cost control and care improvement

    Medium
  5. 43.5

    Reviewing records for completeness, accuracy and compliance with regulations

    Low
  6. 35.5

    Protecting the security of medical records to ensure that confidentiality is maintained and releasing information to authorized persons and agencies in accordance with regulations

    Low

6 tasks · the High to Very Low labels are the ILO's

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.7-work-setting

Helped, or replaced?

The score above can't tell a tool that makes you faster from one that does the task instead of you. Jobs and Skills Australia looked at those two things separately, and this is their result, matched to this job.

3 Australian jobs match this one, and we've simply averaged them. Treat the numbers as a rough guide.

AI helps you
73
AI does it for you
64.7

Helping wins by 8.3 points.

estimated Our Gen AI Transition (Gen AI Capacity Study) September 2025 detailed data release data 0.7-work-setting matched to Australian jobs 2242, 5613, 5999

Compared with similar jobs

There are 82 jobs in the “Technicians and associate professionals” group, averaging 65.6. This one is below that.