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Technicians and associate professionals · code 3354

Government licensing officials

Government licensing officials examine applications for licences to export or import goods, set up businesses, build houses or other structures or to obtain passports, determine eligibility of applications for issuing licences or passports, and identify specific conditions or restrictions to be attached to licences issued, referring exceptional or important cases to senior government officials or managers. Tasks include - (a) advising individuals on government laws and regulations concerning the type of licence required and the conditions attached to such licences, and on the public’s rights and obligations; (b) examining applications and relevant documents and determining whether a licence can be granted and the conditions which should be attached; (c) examining applications and approving the issue of passports; (d) performing related administrative tasks to process applications, document activities, evaluations and determinations, and to prepare correspondence to inform applicants of licensing decisions; (e) administering and scoring tests required to license applicants. Examples of the occupations classified here: - Building permit (licensing) officer - Business permit (licensing) officer - Licensing officer - Passport officer (issuing) Some related occupations classified elsewhere: - Building inspector - 3112 - Fire inspector - 3112

A good share of the tasks are affected. It ranks 344 of 427 for holding up against AI.

Also known as

  • passport officer
  • licensing officer
  • immigration adviser

Job titles from the EU's ESCO list. Search for any of them on the jobs page and you'll end up here.

56.9
Holds up
against AI Exposed: Gradient 2

AI could take on 43.1 of 100, on average
so it holds up at 100 − 43.1 = 56.9

That's the whole sum, and you can check it against the ILO's study.

26.1
How hands-on
out of 100

From O*NET, averaged across 8 US jobs , so treat it as rough

19
How fiddly
and cramped

finger skill 24.3 · hand skill 16.4 · cramped spaces 16.3 · averaged

Kind of hands-on work · hands-on under 50 Less than half hands-on

Less than half of this job is hands-on. Robots still matter, but for a smaller part of the work, so we don't sort it any further.

estimated O*NET 31.0 BLS occupational crosswalk chain ISCO-08 to 2010 SOC (Aug 2012, rev. Jun 2015); 2010 to 2018 SOC (Nov 2017); O*NET-SOC 2019 taxonomy data 0.7-work-setting measures chosen by Frey & Osborne (2017) · the grouping is a sorting, not a measurement

What this number leaves out This job rates 26.1 out of 100 for how hands-on it is. The score above only looks at AI tools, not robots, but for work this far from the physical that matters less.

The tasks behind the score

The score is the average of these. A job is really a bundle of tasks, and an average can hide how uneven that bundle is.

The task AI could do most of scores 50, while the average is 43.1. A big gap means some of this job is wide open to AI and some of it barely at all. That's quite different from a job where everything sits somewhere in the middle, even when the averages match.

  1. 50

    Performing related administrative tasks to process applications, document activities, evaluations and determinations, and to prepare correspondence to inform applicants of licensing decisions

    Medium
  2. 49

    Examining applications and approving the issue of passports

    Low
  3. 46

    Examining applications and relevant documents and determining whether a licence can be granted and the conditions which should be attached

    Low
  4. 36.5

    Advising individuals on government laws and regulations concerning the type of licence required and the conditions attached to such licences, and on the public's rights and obligations

    Low
  5. 33.8

    Administering and scoring tests required to license applicants.

    Low

5 tasks · the High to Very Low labels are the ILO's

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.7-work-setting

Helped, or replaced?

The score above can't tell a tool that makes you faster from one that does the task instead of you. Jobs and Skills Australia looked at those two things separately, and this is their result, matched to this job.

2 Australian jobs match this one, and we've simply averaged them. Treat the numbers as a rough guide.

AI helps you
71.5
AI does it for you
53.5

Helping wins by 18 points.

estimated Our Gen AI Transition (Gen AI Capacity Study) September 2025 detailed data release data 0.7-work-setting matched to Australian jobs 5995, 5999

Compared with similar jobs

There are 82 jobs in the “Technicians and associate professionals” group, averaging 65.5. This one is below that.