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Technicians and associate professionals · code 3513

Computer network and systems technicians

Computer network and systems technicians establish, operate and maintain network and other data communications systems. Tasks include - (a) operating, maintaining and troubleshooting network systems; (b) operating and maintaining data communications systems other than networks; (c) assisting users with network and data communications problems; (d) identifying areas needing upgraded equipment and software; (e) installing computer hardware, network software, operating system software and applications software; (f) performing start up and close down as well as backup and disaster recovery operations for computer networks. Examples of the occupations classified here: - Computer network technician - Network support technician Some related occupations classified elsewhere: - Network administrator - 2522 - Network analyst - 2523 - Computer operator - 3511 - Web technician - 3514

A good share of the tasks are affected. It ranks 343 of 427 for holding up against AI.

Also known as

  • ICT network technician
  • aviation data communications manager

Job titles from the EU's ESCO list. Search for any of them on the jobs page and you'll end up here.

57
Holds up
against AI Exposed: Gradient 2

AI could take on 43 of 100, on average
so it holds up at 100 − 43 = 57

That's the whole sum, and you can check it against the ILO's study.

30.3
How hands-on
out of 100

From O*NET, matched to one US job

40.4
How fiddly
and cramped

finger skill 41.1 · hand skill 32.1 · cramped spaces 48 · averaged

Kind of hands-on work · hands-on under 50 Less than half hands-on

Less than half of this job is hands-on. Robots still matter, but for a smaller part of the work, so we don't sort it any further.

estimated O*NET 31.0 BLS occupational crosswalk chain ISCO-08 to 2010 SOC (Aug 2012, rev. Jun 2015); 2010 to 2018 SOC (Nov 2017); O*NET-SOC 2019 taxonomy data 0.7-work-setting measures chosen by Frey & Osborne (2017) · the grouping is a sorting, not a measurement

What this number leaves out This job rates 30.3 out of 100 for how hands-on it is. The score above only looks at AI tools, not robots, but for work this far from the physical that matters less.

The tasks behind the score

The score is the average of these. A job is really a bundle of tasks, and an average can hide how uneven that bundle is.

The task AI could do most of scores 55, while the average is 43. A big gap means some of this job is wide open to AI and some of it barely at all. That's quite different from a job where everything sits somewhere in the middle, even when the averages match.

  1. 55

    Assisting users with network and data communications problems

    Medium
  2. 48.5

    Operating, maintaining and troubleshooting network systems

    Low
  3. 46

    Performing start up and close down as well as backup and disaster recovery operations for computer networks.

    Low
  4. 40

    Operating and maintaining data communications systems other than networks

    Low
  5. 35.5

    Identifying areas needing upgraded equipment and software

    Low
  6. 33

    Installing computer hardware, network software, operating system software and applications software

    Low

6 tasks · the High to Very Low labels are the ILO's

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.7-work-setting

Helped, or replaced?

The score above can't tell a tool that makes you faster from one that does the task instead of you. Jobs and Skills Australia looked at those two things separately, and this is their result, matched to this job.

One Australian job matches this one closely, so this is about as reliable as it gets here.

AI helps you
69
AI does it for you
53

Helping wins by 16 points.

estimated Our Gen AI Transition (Gen AI Capacity Study) September 2025 detailed data release data 0.7-work-setting matched to Australian jobs 3131

Compared with similar jobs

There are 82 jobs in the “Technicians and associate professionals” group, averaging 65.5. This one is below that.