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Service and sales workers · code 5245

Service station attendants

Service station attendants sell fuel, lubricants and other automotive products and provide services such as fuelling, cleaning, lubricating and performing minor repairs to motor vehicles. Tasks include - (a) filling fuel tanks and containers to level specified by customer; (b) checking and replenishing air pressure in vehicle tyres, oil and other vehicle fluid levels; (c) washing vehicle windscreens and windows; (d) performing minor repair work to vehicles such as replacing tyres, light bulbs and windscreen wiper blades; (e) maintaining and operating automatic car wash facilities; (f) collecting payments from customers for purchases; (g) cleaning petrol pumps and surrounding driveways, shops and facilities; (h) undertaking stock control and preparing reports on fuel, oil, accessories and other items sold. Examples of the occupations classified here: - Marina attendant - Service station attendant Some related occupations classified elsewhere: - Shop sales assistant - 5223 - Service station cashier - 5230 - Food service counter attendant - 5246 Note Workers who accept payment or sell goods in shops at service stations but do not provide forecourt services such as assistance with fuel, lubricants, cleaning and maintenance are excluded from Unit Group 5245: Service Station Attendants.

A few tasks are affected, but the heart of the job isn't. It ranks 188 of 427 for holding up against AI.

Also known as

  • fuel station specialised seller

Job titles from the EU's ESCO list. Search for any of them on the jobs page and you'll end up here.

75.9
Holds up
against AI Minimal Exposure

AI could take on 24.1 of 100, on average
so it holds up at 100 − 24.1 = 75.9

That's the whole sum, and you can check it against the ILO's study.

65.5
How hands-on
out of 100

From O*NET, averaged across 3 US jobs

37
How fiddly
and cramped

finger skill 38.4 · hand skill 38 · cramped spaces 34.7 · averaged

Kind of hands-on work · hands-on 50+ · fiddly under 39.4 Hands-on, less fiddly work

Less fine handwork and fewer cramped spaces than a typical hands-on job. That clears one hurdle for machines. It doesn't mean machines are doing this work yet.

estimated O*NET 31.0 BLS occupational crosswalk chain ISCO-08 to 2010 SOC (Aug 2012, rev. Jun 2015); 2010 to 2018 SOC (Nov 2017); O*NET-SOC 2019 taxonomy data 0.7-work-setting measures chosen by Frey & Osborne (2017) · the grouping is a sorting, not a measurement

This number is probably too high

This score only looks at AI tools like chatbots. It doesn't look at robots at all — and this job rates 65.5 out of 100 for how hands-on it is, which is exactly where robots come in.

Have a look at the tasks below and judge for yourself. The ILO scored them low because a chatbot can't do them. Whether a machine with hands could is a different question, and we can't answer it yet.

The tasks behind the score

The score is the average of these. A job is really a bundle of tasks, and an average can hide how uneven that bundle is.

The task AI could do most of scores 56.5, while the average is 24.1. A big gap means some of this job is wide open to AI and some of it barely at all. That's quite different from a job where everything sits somewhere in the middle, even when the averages match.

  1. 56.5

    Undertaking stock control and preparing reports on fuel, oil, accessories and other items sold.

    Medium
  2. 41.5

    Collecting payments from customers for purchases

    Low
  3. 21.8

    Filling fuel tanks and containers to level specified by customer

    Very Low
  4. 18

    Maintaining and operating automatic car wash facilities

    Very Low
  5. 16.8

    Performing minor repair work to vehicles such as replacing tyres, light bulbs and windscreen wiper blades

    Very Low
  6. 14.3

    Checking and replenishing air pressure in vehicle tyres, and oil and other vehicle fluid levels

    Very Low
  7. 13.8

    Cleaning petrol pumps and surrounding driveway, shop and facilities

    Very Low
  8. 10

    Washing vehicle windscreens and windows

    Very Low

8 tasks · the High to Very Low labels are the ILO's

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.7-work-setting

Helped, or replaced?

The score above can't tell a tool that makes you faster from one that does the task instead of you. Jobs and Skills Australia looked at those two things separately, and this is their result, matched to this job.

One Australian job matches this one closely, so this is about as reliable as it gets here.

AI helps you
48
AI does it for you
26

Helping wins by 22 points.

estimated Our Gen AI Transition (Gen AI Capacity Study) September 2025 detailed data release data 0.7-work-setting matched to Australian jobs 6216

Compared with similar jobs

There are 39 jobs in the “Service and sales workers” group, averaging 74.4. This one is above that.