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Elementary occupations · code 9510

Street and related service workers

Card readers take the payment. Polishing shoes on the street corner is still done by hand.

Taking payment and helping drivers park are mostly out of AI's reach. Cleaning car windows and handing out leaflets it barely touches.

What they actually do (and what else they get called)

Street and related services workers provide a variety of services on streets and in other public places, including cleaning shoes, washing car windows, running errands, handing out leaflets, looking after property, and providing other on-the-spot street services. Tasks include - (a) obtaining the materials necessary to perform services; (b) approaching people on the street to offer services; (c) cleaning and polishing shoes; (d) cleaning and polishing car windows; (e) running errands; (f) assisting car drivers to find a parking place and ensuring that the car is not damaged during the driver’s absence; (g) handing out leaflets and free newspapers; (h) receiving immediate payment. Examples of the occupations classified here: - Car window washer - Car guard - Errand boy - Free newspaper distributor - Leaflet distributor - Shoe-polisher Some related occupations classified elsewhere: - Service station attendant - 5245 - Leaflet and newspaper deliverer - 9621

  • leaflet distributor

Job titles from the EU's ESCO list. Search for any of them on the jobs page and you'll end up here.

82 / 100

Strongly holds up against AI

Most of this job still needs an actual human. AI would mostly be making the tea.

Not the odds you keep your job. It's how much of the everyday work still needs a person, out of 100.

← Robot's turf Human's turf →

The ILO's official verdict: Not Exposed

115 of 427 for holding up against AI

Why this score?

The ILO rated each of this job's 8 tasks for how much of it AI could do. They average 17.9 out of 100, so it holds up at 100 − 17.9 = 82.1.

That's the whole sum. No black box, no secret sauce: you can check it against the ILO's study. ILO group “Not Exposed”: None of this job's tasks scored high enough to count.

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.8-observed-use

Pinch of salt: this number is probably too rosy

It only asks what AI software could do, and this job is hands-on. A chatbot can't do that part. A robot might, one day, and nobody measures how close that is.

Man v Bot · compare

Who holds up better?

Street and related service workers 82

v

Go on, try your partner's job. Or your sibling's. We won't tell.

Man v Bot

Where the bot helps, and where the human wins

Bot

What AI takes

The routine stuff. You may not miss it.

  • Taking payment by phone or card.
  • Finding customers through apps.
  • Parking guidance apps.

Man

What people still do better

Judgement, trust and skilled hands. Hard to download.

  • Approaching people and offering services.
  • Running errands.
  • Cleaning and polishing by hand.

Both

What's arriving

New work that only exists because the AI does.

  • Getting paid through mobile money.
  • Gig platforms for small jobs.
  • Deliveries and errands booked online.

Written by a human, from the ILO's task ratings below. Yes, we see the irony. Read it as one person's take.

Meet your two rivals

They're not the same machine. AI software can only reach the parts of a job done on a screen or in words. A chatbot can't climb a ladder. A robot might, one day, if it doesn't fall off.

The AI

Lives in a screen. Never had to fix a boiler.

Threat level: Low

20 could do without you

It could take over very little of the work on its own. It could help with 41 of 100.

The robot

The wildcard. Has hands, still working out stairs.

– how hands-on

We don't have a hands-on measure for this job.

The job, task by task

Every job is really a bundle of tasks. Here's this one unpacked, with how much of each AI could do, out of 100. The score is the average, and averages can hide a lot.

AI's favourite task here scores 34, against an average of 18. The bigger the gap, the more lopsided the job: some of it wide open to AI, some of it barely touched.

  1. 34

    Receiving immediate payment.

    Low
  2. 26

    Assisting car drivers to find a parking place and ensuring that the car is not damaged during driver’s absence

    Low
  3. 20

    Obtaining the materials necessary to perform services

    Very Low
  4. 19

    Running errands

    Very Low
  5. 16

    Approaching people on the street to offer services

    Very Low
  6. 14

    Cleaning and polishing shoes

    Very Low
  7. 8

    Cleaning and polishing car windows

    Very Low
  8. 8

    Handing out leaflets and free newspapers

    Very Low

8 tasks · the High to Very Low labels are the ILO's

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.8-observed-use

Sidekick or replacement?

A tool that makes you faster is a very different thing from one that does the task while you watch. Jobs and Skills Australia measured the two separately, which is handy.

AI helps you
41
AI does it for you
20

Sidekick wins, by 21 points.

How good a match is this?

One Australian job matches this one closely, so this is about as reliable as it gets here.

estimated Our Gen AI Transition (Gen AI Capacity Study) September 2025 detailed data release data 0.8-observed-use matched to Australian jobs 8999

So, should street service workers be worried?

Short answer: not really. Put the kettle on.

No. The most exposed tasks are taking payment and helping drivers park, both Low; errands, cleaning and handing out leaflets rate Very Low. Mobile payments change how people get paid, not the work itself.

Worth remembering: we score tasks, not jobs. When AI takes on a task, the job usually reshuffles around it rather than vanishing.

Where this job could lead

None of the new jobs we've written up start from here yet. Could be you're the first. See the jobs AI is creating →

How are the neighbours doing?

There are 33 jobs in the “Elementary occupations” family, averaging 85. This one is below the family average.

Pit this against any other job →