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Professionals · code 2433

Technical and medical sales professionals (excluding ICT)

Technical and medical sales professionals (excluding ICT) represent companies in selling a range of industrial, medical and pharmaceutical goods and services to industrial, business, professional and other establishments. Tasks include - (a) compiling lists of prospective client businesses by using directories and other sources; (b) acquiring and updating knowledge of employers’ and competitors’ goods and services, and of market conditions; (c) visiting regular and prospective client businesses to establish and act on selling opportunities; (d) assessing clients’ needs and resources and recommending appropriate goods or services; (e) providing input to product design where goods or services must be tailored to suit clients’ needs; (f) developing reports and proposals as part of sales presentations to demonstrate benefits from the use of goods or services; (g) estimating costs of installing and maintaining equipment or service; (h) monitoring customers’ changing needs and competitor activity, and reporting these developments to sales management; (i) quoting and negotiating prices and credit terms, and preparing and administering sales contracts; (j) arranging delivery of goods, installation of equipment and the provision of services; (k) reporting to sales management on sales made and the marketability of goods and services; (l) consulting with clients after sale to ensure a satisfactory resolution of any problems, and provide ongoing support. Examples of the occupations classified here: - Sales representative (industrial products) - Sales representative (medical and pharmaceutical products) - Technical sales representative Some related occupations classified elsewhere: - Commercial sales representatives - 3322 - Sales representative (computers) - Sales representative (communications technology)

Most of the tasks are affected. It ranks 378 of 427 for holding up against AI.

Also known as

  • medical sales representative
  • technical sales representative
  • sales engineer
  • after-sales service technician
  • renewable energy consultant
  • solar energy sales consultant

Job titles from the EU's ESCO list. Search for any of them on the jobs page and you'll end up here.

50.1
Holds up
against AI Exposed: Gradient 3

AI could take on 49.9 of 100, on average
so it holds up at 100 − 49.9 = 50.1

That's the whole sum, and you can check it against the ILO's study.

28.8
How hands-on
out of 100

From O*NET, averaged across 3 US jobs

17.8
How fiddly
and cramped

finger skill 27.7 · hand skill 7.1 · cramped spaces 18.5 · averaged

Kind of hands-on work · hands-on under 50 Less than half hands-on

Less than half of this job is hands-on. Robots still matter, but for a smaller part of the work, so we don't sort it any further.

estimated O*NET 31.0 BLS occupational crosswalk chain ISCO-08 to 2010 SOC (Aug 2012, rev. Jun 2015); 2010 to 2018 SOC (Nov 2017); O*NET-SOC 2019 taxonomy data 0.7-work-setting measures chosen by Frey & Osborne (2017) · the grouping is a sorting, not a measurement

What this number leaves out This job rates 28.8 out of 100 for how hands-on it is. The score above only looks at AI tools, not robots, but for work this far from the physical that matters less.

The tasks behind the score

The score is the average of these. A job is really a bundle of tasks, and an average can hide how uneven that bundle is.

The task AI could do most of scores 66, while the average is 49.9. A big gap means some of this job is wide open to AI and some of it barely at all. That's quite different from a job where everything sits somewhere in the middle, even when the averages match.

  1. 66

    Acquiring and updating knowledge of employers’ and competitors’ goods and services, and market conditions

    Medium
  2. 65

    Compiling lists of prospective client businesses using directories and other sources

    Medium
  3. 59.5

    Developing reports and proposals as part of sales presentation to demonstrate benefits from use of goods or service

    Medium
  4. 52.5

    Reporting to sales management on sales made and the marketability of goods and services

    Medium
  5. 50.5

    Arranging delivery of goods, installation of equipment and the provision of services

    Medium
  6. 50

    Monitoring customers’ changing needs and competitor activity, and reporting these developments to sales management

    Medium
  7. 48.5

    Quoting and negotiating prices and credit terms, and preparing and administering sales contracts

    Low
  8. 48

    Consulting with clients after sale to ensure a satisfactory resolution of any problems and provide ongoing support.

    Low
  9. 45.9

    Assessing clients' needs and resources and recommending appropriate goods or services

    Low
  10. 42

    Providing input to product design where goods or services must be tailored to suit clients’ needs

    Low
  11. 36.3

    Visiting regular and prospective client businesses to establish and act on selling opportunities

    Low
  12. 35

    Estimating costs of installing and maintaining equipment or service

    Low

12 tasks · the High to Very Low labels are the ILO's

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.7-work-setting

Helped, or replaced?

The score above can't tell a tool that makes you faster from one that does the task instead of you. Jobs and Skills Australia looked at those two things separately, and this is their result, matched to this job.

2 Australian jobs match this one, and we've simply averaged them. Treat the numbers as a rough guide.

AI helps you
73
AI does it for you
50

Helping wins by 23 points.

estimated Our Gen AI Transition (Gen AI Capacity Study) September 2025 detailed data release data 0.7-work-setting matched to Australian jobs 2254, 2341

Compared with similar jobs

There are 92 jobs in the “Professionals” group, averaging 61.5. This one is below that.