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Managers · code 1212

Human resource managers

AI can screen the CVs and draft the policy. Telling someone they've lost their job is still a person's work.

All eleven tasks are mostly out of AI's reach. HR systems are where it gets closest. Keeping the organisation on the right side of employment and safety law is among the furthest away.

What they actually do (and what else they get called)

Human resource managers plan, direct and coordinate policies concerning the personnel, industrial relations and occupational health and safety activities of an enterprise or organization, or of enterprises that provide human resource services to other enterprises and organizations. Tasks include - (a) planning, directing and coordinating the personnel and industrial relations activities, policies and practices of an enterprise or organization; (b) planning and organizing procedures for recruitment, training, promotion, transfer and dismissal of staff; (c) planning and organizing negotiations and procedures for determination of wage structures and level and for consultation with workers on conditions of employment; (d) overseeing safety, health and related programmes and activities; (e) establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources; (f) establishing and directing operational and administrative procedures; (g) overseeing the development and implementation of management information systems; (h) ensuring compliance with standards and legislation relating to employees’ rights, health and safety, equal opportunity and related concerns; (i) overseeing the selection, training and performance of staff for the entire enterprise or organization; (j) consulting with senior management and with managers of other departments; (k) representing the enterprise or organization in dealings with outside bodies. Examples of the occupations classified here: - Industrial relations manager - Personnel manager - Recruitment manager

  • human resources manager

Job titles from the EU's ESCO list. Search for any of them on the jobs page and you'll end up here.

64 / 100

Mostly holds up against AI

AI can take a few chores off your plate, but most of the day is still yours.

Not the odds you keep your job. It's how much of the everyday work still needs a person, out of 100.

← Robot's turf Human's turf →

The ILO's official verdict: Minimal Exposure

281 of 427 for holding up against AI

Why this score?

The ILO rated each of this job's 11 tasks for how much of it AI could do. They average 35.6 out of 100, so it holds up at 100 − 35.6 = 64.4.

That's the whole sum. No black box, no secret sauce: you can check it against the ILO's study. ILO group “Minimal Exposure”: A few tasks are affected, but the heart of the job isn't.

This job rates 13.6 out of 100 for how hands-on it is. The score above only looks at AI tools, not robots, but for work this far from the physical that matters less.

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.8-observed-use

Man v Bot · compare

Who holds up better?

Human resource managers 64

v

Go on, try your partner's job. Or your sibling's. We won't tell.

Man v Bot

Where the bot helps, and where the human wins

Bot

What AI takes

The routine stuff. You may not miss it.

  • Screening applications and drafting job ads.
  • Policies, procedures and HR admin.
  • Workforce data and reporting.

Man

What people still do better

Judgement, trust and skilled hands. Hard to download.

  • Difficult conversations about pay, performance and redundancy.
  • Negotiating with unions and staff.
  • Judgement about fairness.

Both

What's arriving

New work that only exists because the AI does.

  • Rules on using AI in hiring.
  • Managing teams that include AI agents.
  • Reskilling staff as jobs change.

Written by a human, from the ILO's task ratings below. Yes, we see the irony. Read it as one person's take.

Meet your two rivals

They're not the same machine. AI software can only reach the parts of a job done on a screen or in words. A chatbot can't climb a ladder. A robot might, one day, if it doesn't fall off.

The AI

Lives in a screen. Never had to fix a boiler.

Threat level: Medium

36 could do without you

It could take over some of the work, and help with more. It could help with 66 of 100.

The robot

The wildcard. Has hands, still working out stairs.

How much it matters here: Lower

14 how hands-on

Not much of this job needs hands, so the robot can sit this one out.

So could a robot do the physical part?

Less than half of this job is hands-on. Robots still matter, but for a smaller part of the work, so we don't sort it any further.

Robots hate fiddly work in awkward spaces. On that measure, this job scores 6 out of 100. The higher it is, the longer the robot waits.

14 How
hands-on
6 How fiddly
and cramped

Kind of hands-on work Less than half hands-on

The small print

They aren't a robot score, and nothing on this page is. Nobody measures how far robots have got well enough to put a number on it. These are the closest thing we have: how hands-on the job is, and how much fiddly, cramped work it takes, which is what Frey and Osborne found hardest for machines.

From O*NET, averaged across 3 US jobs .

finger skill 8.9 · hand skill 3.5 · cramped spaces 4.6 · averaged · rule: hands-on under 50

estimated O*NET 31.0 BLS occupational crosswalk chain ISCO-08 to 2010 SOC (Aug 2012, rev. Jun 2015); 2010 to 2018 SOC (Nov 2017); O*NET-SOC 2019 taxonomy data 0.8-observed-use measures chosen by Frey & Osborne (2017) · the grouping is a sorting, not a measurement

The job, task by task

Every job is really a bundle of tasks. Here's this one unpacked, with how much of each AI could do, out of 100. The score is the average, and averages can hide a lot.

AI's favourite task here scores 48, against an average of 36. The bigger the gap, the more lopsided the job: some of it wide open to AI, some of it barely touched.

  1. 48

    Overseeing the development and implementation of management information systems

    Low
  2. 39

    Consulting with senior management and with managers of other departments

    Low
  3. 38

    Establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources

    Low
  4. 37

    Representing the enterprise or organization in dealings with outside bodies.

    Low
  5. 36

    Planning, directing and coordinating the personnel and industrial relations activities, policies and practices of an enterprise or organization

    Low
  6. 36

    Overseeing the selection, training and performance of staff for the entire enterprise or organization

    Low
  7. 35

    Planning and organizing procedures for recruitment, training, promotion, transfer and dismissal of staff

    Low
  8. 35

    Establishing and directing operational and administrative procedures

    Low
  9. 32

    Planning and organizing negotiations and procedures for determination of wage structures and level and for consultation with workers on conditions of employment

    Low
  10. 31

    Ensuring compliance with standards and legislation relating to employees rights, health and safety, equal opportunity and related concerns

    Low
  11. 28

    Overseeing safety, health and related programmes and activities

    Low

11 tasks · the High to Very Low labels are the ILO's

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.8-observed-use

Sidekick or replacement?

A tool that makes you faster is a very different thing from one that does the task while you watch. Jobs and Skills Australia measured the two separately, which is handy.

AI helps you
66
AI does it for you
36

Sidekick wins, by 30 points.

How good a match is this?

One Australian job matches this one closely, so this is about as reliable as it gets here.

estimated Our Gen AI Transition (Gen AI Capacity Study) September 2025 detailed data release data 0.8-observed-use matched to Australian jobs 1323

Meanwhile, in real life…

Everything else here is about what AI could do. This is what people actually did. When they asked Claude for help with this kind of work, did they hand the whole task over, or roll their sleeves up and work through it together?

Out of every 100 conversations

46
54

worked through it together handed it over

The small print

Anthropic publishes this about its own product, and it doesn't feed into any score here. These are people who use Claude, not workers in general, so little use here doesn't mean AI can't reach the job. This job makes up 0.25% of the conversations.

The data is sorted by US job, and this one matches 3 of them. We've combined them, counting each by how often it comes up in the conversations, so the busiest one counts most.

These two add up to 100. The bars elsewhere on the page don't, because each is scored on its own, so we don't put them side by side.

observed use Anthropic Economic Index release 2026-06-26, period beginning 2026-05-01 data 0.8-observed-use 2026-05-01 · Anthropic, about its own product

So, should HR managers be worried?

Short answer: not much. Some of the chores will change, and good riddance.

Parts of the job are changing. HR systems, budgets, recruitment procedures, policy, pay negotiations and compliance all rate Low. AI is moving fast into screening, drafting and HR admin, which puts more weight on judgement, fairness and handling difficult conversations.

Worth remembering: we score tasks, not jobs. When AI takes on a task, the job usually reshuffles around it rather than vanishing.

Where this job could lead

None of the new jobs we've written up start from here yet. Could be you're the first. See the jobs AI is creating →

How are the neighbours doing?

There are 30 jobs in the “Managers” family, averaging 64. This one is above the family average.

Pit this against any other job →