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Managers · code 1349

Professional services managers not elsewhere classified

This unit group covers managers who plan, direct, coordinate and evaluate the provision of specialized professional and technical services and are not classified in Minor Group 121: Business Services and Administration Managers, or elsewhere in Minor Group 134: Professional Services Managers. For instance, managers responsible for the provision of policing, correctional, library, legal and fire services are classified here. In such cases tasks would include - (a) providing overall direction and management for a service, facility, organization or centre; (b) developing, implementing and monitoring procedures, policies and standards for staff; (c) directing, supervising and evaluating the work activities of professional, technical, clerical, service, maintenance and other personnel; (d) monitoring and evaluating resources devoted to the provision of services; (e) controlling administrative operations such as budget planning, report preparation, and expenditure on supplies, equipment and services; (f) planning, directing and coordinating the provision of services; (g) coordinating cooperation with other service provision agencies in the same or related fields; (h) managing budgets, controlling expenditure and ensuring the efficient use of resources; (i) overseeing the selection, training and performance of staff. Examples of the occupations classified here: - Archives manager - Art gallery manager - Correctional services manager - Legal service manager - Library manager - Museum manager - Police superintendent - Prison governor Note Professional services managers are responsible for planning, directing and coordinating the provision of specialized professional and technical services. Specialized qualifications and extensive experience relevant to one or more occupations classified in Major Group 2: Professionals, or Major Group 3: Technicians and Associate Professionals, are usually required.

A few tasks are affected, but the heart of the job isn't. It ranks 315 of 427 for holding up against AI.

Also known as

  • artistic director
  • rescue centre manager
  • energy manager
  • archive manager
  • airspace manager
  • service manager
  • medical laboratory manager
  • publications coordinator
  • chief fire officer
  • aviation communications and frequency coordination manager
  • aviation surveillance and code coordination manager
  • court administrator
  • book publisher
  • front of house manager
  • library manager
  • airside safety manager
  • translation agency manager
  • interpretation agency manager
  • environmental protection manager
  • sport administrator
  • museum director
  • correctional services manager
  • commercial art gallery manager

Job titles from the EU's ESCO list. Search for any of them on the jobs page and you'll end up here.

61.6
Holds up
against AI
Minimal Exposure

AI could take on 38.4 of 100, on average
so it holds up at 100 − 38.4 = 61.6

That's the whole sum, and you can check it against the ILO's study.

30.9
How hands-on
out of 100

From O*NET, averaged across 10 US jobs , so treat it as rough

16
How fiddly
and cramped

finger skill 19.6 · hand skill 15.8 · cramped spaces 12.7 · averaged

Kind of hands-on work · hands-on under 50 Less than half hands-on

Less than half of this job is hands-on. Robots still matter, but for a smaller part of the work, so we don't sort it any further.

estimated O*NET 31.0 BLS occupational crosswalk chain ISCO-08 to 2010 SOC (Aug 2012, rev. Jun 2015); 2010 to 2018 SOC (Nov 2017); O*NET-SOC 2019 taxonomy data 0.7-work-setting measures chosen by Frey & Osborne (2017) · the grouping is a sorting, not a measurement

What this number leaves out This job rates 30.9 out of 100 for how hands-on it is. The score above only looks at AI tools, not robots, but for work this far from the physical that matters less.

The tasks behind the score

The score is the average of these. A job is really a bundle of tasks, and an average can hide how uneven that bundle is.

The task AI could do most of scores 55.5, while the average is 38.4. A big gap means some of this job is wide open to AI and some of it barely at all. That's quite different from a job where everything sits somewhere in the middle, even when the averages match.

  1. 55.5

    Controlling administrative operations such as budget planning, report preparation, and expenditure on supplies, equipment and services

    Medium
  2. 43.5

    Planning, directing and coordinating the provision of services

    Low
  3. 41

    Monitoring and evaluating resources devoted to the provision of services

    Low
  4. 36.5

    Directing, supervising and evaluating the work activities of professional technical, clerical, service, maintenance, and other personnel

    Low
  5. 35.5

    Developing, implementing and monitoring procedures, policies and standards for staff

    Low
  6. 34.5

    Providing overall direction and management for a service, facility, organization or centre

    Low
  7. 33.5

    Managing budgets, controlling expenditure and ensuring the efficient use of resources

    Low
  8. 33.3

    Coordinating cooperation with other service provision agencies in the same or related fields

    Low
  9. 32

    Overseeing the selection, training and performance of staff.

    Low

9 tasks · the High to Very Low labels are the ILO's

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.7-work-setting

Helped, or replaced?

The score above can't tell a tool that makes you faster from one that does the task instead of you. Jobs and Skills Australia looked at those two things separately, and this is their result, matched to this job.

4 Australian jobs match this one, and we've simply averaged them. Treat the numbers as a rough guide.

AI helps you
71
AI does it for you
41.3

Helping wins by 29.7 points.

estimated Our Gen AI Transition (Gen AI Capacity Study) September 2025 detailed data release data 0.7-work-setting matched to Australian jobs 1332, 1391, 1399, 2246

Compared with similar jobs

There are 30 jobs in the “Managers” group, averaging 64. This one is below that.