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Managers · code 1344

Social welfare managers

Social welfare managers plan, direct and coordinate the provision of social and community service programmes such as income support, family assistance, children’s services and other community programmes and services. Tasks include - (a) providing overall direction and management for a service, facility, organization or centre; (b) developing, implementing and monitoring procedures, policies and standards for staff; (c) monitoring and evaluating resources devoted to the provision of welfare, housing and other social services; (d) controlling administrative operations such as budget planning, report preparation, and expenditure on supplies, equipment and services; (e) liaising with other welfare and health services providers, boards and funding bodies to discuss areas of health and welfare service cooperation and coordination; (f) advising government bodies about measures to improve welfare services and facilities; (g) representing the organization in negotiations, and at conventions, seminars, public hearings and forums; (h) establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources; (i) establishing and directing operational and administrative procedures; (j) overseeing the selection, training and performance of staff. Examples of the occupations classified here: - Community centre manager - Family services manager - Housing services manager - Welfare centre manager

A few tasks are affected, but the heart of the job isn't. It ranks 294 of 427 for holding up against AI.

Also known as

  • social services manager

Job titles from the EU's ESCO list. Search for any of them on the jobs page and you'll end up here.

63.1
Holds up
against AI Minimal Exposure

AI could take on 36.9 of 100, on average
so it holds up at 100 − 36.9 = 63.1

That's the whole sum, and you can check it against the ILO's study.

26.2
How hands-on
out of 100

From O*NET, matched to one US job

12.7
How fiddly
and cramped

finger skill 26.9 · hand skill 8.9 · cramped spaces 2.3 · averaged

Kind of hands-on work · hands-on under 50 Less than half hands-on

Less than half of this job is hands-on. Robots still matter, but for a smaller part of the work, so we don't sort it any further.

estimated O*NET 31.0 BLS occupational crosswalk chain ISCO-08 to 2010 SOC (Aug 2012, rev. Jun 2015); 2010 to 2018 SOC (Nov 2017); O*NET-SOC 2019 taxonomy data 0.7-work-setting measures chosen by Frey & Osborne (2017) · the grouping is a sorting, not a measurement

What this number leaves out This job rates 26.2 out of 100 for how hands-on it is. The score above only looks at AI tools, not robots, but for work this far from the physical that matters less.

The tasks behind the score

The score is the average of these. A job is really a bundle of tasks, and an average can hide how uneven that bundle is.

The task AI could do most of scores 53.5, while the average is 36.9. A big gap means some of this job is wide open to AI and some of it barely at all. That's quite different from a job where everything sits somewhere in the middle, even when the averages match.

  1. 53.5

    Controlling administrative operations such as budget planning, report preparation, and expenditure on supplies, equipment and services

    Medium
  2. 39

    Advising government bodies about measures to improve welfare services and facilities

    Low
  3. 38

    Monitoring and evaluating resources devoted to the provision of welfare, housing, and other social services

    Low
  4. 36.8

    Developing, implementing and monitoring procedures, policies and standards for staff

    Low
  5. 36

    Establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources

    Low
  6. 36

    Establishing and directing operational and administrative procedures

    Low
  7. 35.5

    Providing overall direction and management for a service, facility, organization or centre

    Low
  8. 33.5

    Representing the organization in negotiations, and at conventions, seminars, public hearings and forums

    Low
  9. 31.5

    Overseeing the selection, training and performance of staff.

    Low
  10. 29.5

    Liaising with other welfare and health services providers, boards and funding bodies to discuss areas of health and welfare service cooperation and coordination

    Low

10 tasks · the High to Very Low labels are the ILO's

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.7-work-setting

Helped, or replaced?

The score above can't tell a tool that makes you faster from one that does the task instead of you. Jobs and Skills Australia looked at those two things separately, and this is their result, matched to this job.

One Australian job matches, but only partly: not everyone in it does this job. Treat the numbers as a rough guide.

AI helps you
69
AI does it for you
32

Helping wins by 37 points.

estimated Our Gen AI Transition (Gen AI Capacity Study) September 2025 detailed data release data 0.7-work-setting matched to Australian jobs 1342

Compared with similar jobs

There are 30 jobs in the “Managers” group, averaging 63.9. This one is below that.