Managers · code 1342

Health services managers

AI can do the reports and the bed forecasts. Running a hospital department is still leadership.

All ten tasks are mostly out of AI's reach, from budgets and reports to working with other services, hiring staff and speaking for the service.

What they actually do (and what else they get called)

Health services managers plan, direct, coordinate and evaluate the provision of clinical and community health care services in hospitals, clinics, public health agencies and similar organizations. Tasks include - (a) providing overall direction and management for the service, facility, organization or centre; (b) directing, supervising and evaluating the work activities of medical, nursing, technical, clerical, service, maintenance and other personnel; (c) establishing objectives and evaluative or operational criteria for units they manage; (d) directing or conducting recruitment, hiring and training of personnel; (e) developing, implementing and monitoring procedures, policies and performance standards for medical, nursing, technical and administrative staff; (f) monitoring the use of diagnostic services, inpatient beds, facilities and staff to ensure effective use of resources, and assess the need for additional staff, equipment and services; (g) controlling administrative operations such as budget planning, report preparation,sand expenditure on supplies, equipment and services; (h) liaising with other health and welfare service providers, boards and funding bodies to coordinate the provision of services; (i) advising government bodies about measures to improve health and welfare services and facilities; (j) representing the organization in negotiations, and at conventions, seminars, public hearings and forums. Examples of the occupations classified here: - Chief public health officer - Clinical director - Community health care coordinator - Director of nursing - Health facility administrator - Hospital matron - Medical administrator Some related occupations classified elsewhere: - Aged care services manager - 1343

healthcare institution manager
clinical informatics manager

Job titles from the EU's ESCO list. Search for any of them on the jobs page and you'll end up here.

64 / 100

Mostly holds up against AI

AI can take a few chores off your plate, but most of the day is still yours.

Not the odds you keep your job. It's how much of the everyday work still needs a person, out of 100.

← Robot's turf Human's turf →

The ILO's official verdict: Minimal Exposure

285 of 427 for holding up against AI

Why this score?

The ILO rated each of this job's 10 tasks for how much of it AI could do. They average 36.3 out of 100, so it holds up at 100 − 36.3 = 63.7.

That's the whole sum. No black box, no secret sauce: you can check it against the ILO's study. ILO group “Minimal Exposure”: A few tasks are affected, but the heart of the job isn't.

This job rates 26.6 out of 100 for how hands-on it is. The score above only looks at AI tools, not robots, but for work this far from the physical that matters less.

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.8-observed-use

Man v Bot · compare

Who holds up better?

Health services managers 64

Go on, try your partner's job. Or your sibling's. We won't tell.

Man v Bot

Where the bot helps, and where the human wins

Bot

What AI takes

The routine stuff. You may not miss it.

Budgets and reports.
Forecasting bed and staff needs.
Policies and performance standards.

Man

What people still do better

Judgement, trust and skilled hands. Hard to download.

Leading clinical and non-clinical staff.
Hard decisions about resources.
Working with boards and funders.

Both

What's arriving

New work that only exists because the AI does.

Deploying clinical AI safely.
Data and digital health systems.
Workforce shortages.

Written by a human, from the ILO's task ratings below. Yes, we see the irony. Read it as one person's take.

Meet your two rivals

They're not the same machine. AI software can only reach the parts of a job done on a screen or in words. A chatbot can't climb a ladder. A robot might, one day, if it doesn't fall off.

The AI

Lives in a screen. Never had to fix a boiler.

Threat level: Medium

37 could do without you

It could take over some of the work, and help with more. It could help with 70 of 100.

The robot

The wildcard. Has hands, still working out stairs.

How much it matters here: Lower

27 how hands-on

Not much of this job needs hands, so the robot can sit this one out.

So could a robot do the physical part?

Less than half of this job is hands-on. Robots still matter, but for a smaller part of the work, so we don't sort it any further.

Robots hate fiddly work in awkward spaces. On that measure, this job scores 7 out of 100. The higher it is, the longer the robot waits.

27 How
hands-on

7 How fiddly
and cramped

Kind of hands-on work Less than half hands-on

The small print

They aren't a robot score, and nothing on this page is. Nobody measures how far robots have got well enough to put a number on it. These are the closest thing we have: how hands-on the job is, and how much fiddly, cramped work it takes, which is what Frey and Osborne found hardest for machines.

From O*NET, matched to one US job .

finger skill 7.1 · hand skill 7.1 · cramped spaces 5.5 · averaged · rule: hands-on under 50

estimated O*NET 31.0 BLS occupational crosswalk chain ISCO-08 to 2010 SOC (Aug 2012, rev. Jun 2015); 2010 to 2018 SOC (Nov 2017); O*NET-SOC 2019 taxonomy data 0.8-observed-use measures chosen by Frey & Osborne (2017) · the grouping is a sorting, not a measurement

The job, task by task

Every job is really a bundle of tasks. Here's this one unpacked, with how much of each AI could do, out of 100. The score is the average, and averages can hide a lot.

AI's favourite task here scores 49, against an average of 36. The bigger the gap, the more lopsided the job: some of it wide open to AI, some of it barely touched.

49
Controlling administrative operations such as budget planning, report preparation and expenditure on supplies, equipment and services

Low
42
Liaising with other health and welfare service providers, boards and funding bodies to coordinate the provision of services

Low
39
Establishing objectives and evaluative or operational criteria for units they manage

Low
36
Providing overall direction and management for the service, facility, organization or centre

Low
35
Developing, implementing and monitoring procedures, policies and performance standards for medical, nursing, technical and administrative staff

Low
35
Advising government bodies about measures to improve health and welfare services and facilities

Low
34
Directing, supervising and evaluating the work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel

Low
34
Monitoring the use of diagnostic services, inpatient beds, facilities and staff to ensure effective use of resources, and assess the need for additional staff, equipment, and services

Low
32
Directing or conducting recruitment, hiring and training of personnel

Low
29
Representing the organization in negotiations, and at conventions, seminars, public hearings and forums.

Low

10 tasks · the High to Very Low labels are the ILO's

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.8-observed-use

Sidekick or replacement?

A tool that makes you faster is a very different thing from one that does the task while you watch. Jobs and Skills Australia measured the two separately, which is handy.

AI helps you: 70
AI does it for you: 37

Sidekick wins, by 33 points.

How good a match is this?

2 Australian jobs match this one, and we've simply averaged them. Treat the numbers as a rough guide.

estimated Our Gen AI Transition (Gen AI Capacity Study) September 2025 detailed data release data 0.8-observed-use matched to Australian jobs 1342, 5122

Meanwhile, in real life…

Everything else here is about what AI could do. This is what people actually did. When they asked Claude for help with this kind of work, did they hand the whole task over, or roll their sleeves up and work through it together?

Tiny sample alert This job makes up 0.05% of all the conversations: a tiny slice. People using AI for a job isn't the same as AI being able to do it.

Out of every 100 conversations

worked through it together handed it over

The small print

Anthropic publishes this about its own product, and it doesn't feed into any score here. These are people who use Claude, not workers in general, so little use here doesn't mean AI can't reach the job.

These two add up to 100. The bars elsewhere on the page don't, because each is scored on its own, so we don't put them side by side.

observed use Anthropic Economic Index release 2026-06-26, period beginning 2026-05-01 data 0.8-observed-use 2026-05-01 · Anthropic, about its own product

So, should health service managers be worried?

Short answer: not much. Some of the chores will change, and good riddance.

Parts of the job are changing. Budgets, liaison, objectives, policies, advising government, supervising staff, monitoring resources, recruitment and representing the organisation all rate Low. AI will take on reporting and forecasting; decisions about care and people stay human.

Worth remembering: we score tasks, not jobs. When AI takes on a task, the job usually reshuffles around it rather than vanishing.

Where this job could lead

None of the new jobs we've written up start from here yet. Could be you're the first. See the jobs AI is creating →

How are the neighbours doing?

There are 30 jobs in the “Managers” family, averaging 64. This one is below the family average.

Pit this against any other job →