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Clerical support workers · code 4227

Survey and market research interviewers

Survey and market research interviewers interview people and record their responses to survey and market research questions on a range of topics. Tasks include - (a) contacting individuals by telephone or in person and explaining the purpose of the interview; (b) asking questions following the outlines of questionnaires and surveys; (c) recording responses on paper or entering responses directly into a computer database through computer-assisted interviewing systems; (d) identifying and resolving inconsistencies in responses; (e) providing feedback to survey sponsors concerning problems in obtaining valid data. Examples of the occupations classified here: - Market research interviewer - Public opinion interviewer - Survey interviewer

Most of the tasks are affected. It ranks 394 of 427 for holding up against AI.

Also known as

  • market research interviewer
  • survey enumerator

Job titles from the EU's ESCO list. Search for any of them on the jobs page and you'll end up here.

45.2
Holds up
against AI Exposed: Gradient 3

AI could take on 54.8 of 100, on average
so it holds up at 100 − 54.8 = 45.2

That's the whole sum, and you can check it against the ILO's study.

26.8
How hands-on
out of 100

From O*NET, matched to one US job

25.6
How fiddly
and cramped

finger skill 25 · hand skill 14.3 · cramped spaces 37.5 · averaged

Kind of hands-on work · hands-on under 50 Less than half hands-on

Less than half of this job is hands-on. Robots still matter, but for a smaller part of the work, so we don't sort it any further.

estimated O*NET 31.0 BLS occupational crosswalk chain ISCO-08 to 2010 SOC (Aug 2012, rev. Jun 2015); 2010 to 2018 SOC (Nov 2017); O*NET-SOC 2019 taxonomy data 0.7-work-setting measures chosen by Frey & Osborne (2017) · the grouping is a sorting, not a measurement

What this number leaves out This job rates 26.8 out of 100 for how hands-on it is. The score above only looks at AI tools, not robots, but for work this far from the physical that matters less.

The tasks behind the score

The score is the average of these. A job is really a bundle of tasks, and an average can hide how uneven that bundle is.

The task AI could do most of scores 69, while the average is 54.8. A big gap means some of this job is wide open to AI and some of it barely at all. That's quite different from a job where everything sits somewhere in the middle, even when the averages match.

  1. 69

    Recording responses on paper or entering responses directly into a computer database through computer-assisted interviewing systems

    Medium
  2. 67.5

    Asking questions following the outlines of questionnaires and surveys

    Medium
  3. 60.5

    Providing feedback to survey sponsors concerning problems in obtaining valid data.

    Medium
  4. 42

    Identifying and resolving inconsistencies in responses

    Low
  5. 34.8

    Contacting individuals by telephone or in person and explaining the purpose of the interview

    Low

5 tasks · the High to Very Low labels are the ILO's

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.7-work-setting

Helped, or replaced?

The score above can't tell a tool that makes you faster from one that does the task instead of you. Jobs and Skills Australia looked at those two things separately, and this is their result, matched to this job.

One Australian job matches this one closely, so this is about as reliable as it gets here.

AI helps you
64
AI does it for you
71

Taking over wins by 7 points, which is rare.

estimated Our Gen AI Transition (Gen AI Capacity Study) September 2025 detailed data release data 0.7-work-setting matched to Australian jobs 5615

Compared with similar jobs

There are 29 jobs in the “Clerical support workers” group, averaging 46.6. This one is below that.