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Clerical support workers · code 4312

Statistical, finance and insurance clerks

Statistical, finance and insurance clerks obtain, compile and compute statistical or actuarial data or perform clerical tasks relating to the transactions of insurance establishments, banks and other financial establishments. Tasks include - (a) processing insurance enrolments, cancellations, claims transactions, policy changes and payments; (b) obtaining and compiling statistical or actuarial data based on routine or special sources of information; (c) calculating totals, averages, percentages and other details and presenting them in the required tabular form; (d) preparing financial documents, and calculating interest or brokerage charges and stamp duties payable; (e) maintaining records of bonds, shares and other securities bought or sold on behalf of clients or employers. Examples of the occupations classified here: - Actuarial clerk - Brokerage clerk - Finance clerk - Insurance clerk - Mortgage clerk - Securities clerk - Statistical clerk Some related occupations classified elsewhere: - Stocks and shares broker - 3311 - Accounting assistant - 3313 - Statistical assistant - 3314 - Trade broker - 3324 - Accounts clerk - 4311 - Bookkeeping clerk - 4311

The ILO’s highest group: nearly every task is affected. It ranks 425 of 427 for holding up against AI.

Also known as

  • investment clerk
  • auditing clerk
  • property assistant
  • foreign exchange cashier
  • tax clerk
  • insurance clerk
  • back office specialist

Job titles from the EU's ESCO list. Search for any of them on the jobs page and you'll end up here.

36
Holds up
against AI Exposed: Gradient 4

AI could take on 64 of 100, on average
so it holds up at 100 − 64 = 36

That's the whole sum, and you can check it against the ILO's study.

11.8
How hands-on
out of 100

From O*NET, averaged across 5 US jobs

14.7
How fiddly
and cramped

finger skill 23.2 · hand skill 13.9 · cramped spaces 6.9 · averaged

Kind of hands-on work · hands-on under 50 Less than half hands-on

Less than half of this job is hands-on. Robots still matter, but for a smaller part of the work, so we don't sort it any further.

estimated O*NET 31.0 BLS occupational crosswalk chain ISCO-08 to 2010 SOC (Aug 2012, rev. Jun 2015); 2010 to 2018 SOC (Nov 2017); O*NET-SOC 2019 taxonomy data 0.7-work-setting measures chosen by Frey & Osborne (2017) · the grouping is a sorting, not a measurement

What this number leaves out This job rates 11.8 out of 100 for how hands-on it is. The score above only looks at AI tools, not robots, but for work this far from the physical that matters less.

The tasks behind the score

The score is the average of these. A job is really a bundle of tasks, and an average can hide how uneven that bundle is.

The task AI could do most of scores 66.5, while the average is 64. A big gap means some of this job is wide open to AI and some of it barely at all. That's quite different from a job where everything sits somewhere in the middle, even when the averages match.

  1. 66.5

    Processing insurance enrolments, cancellations, claims transactions, policy changes and payments

    Medium
  2. 65

    Calculating totals, averages, percentages and other details and presenting them in the required tabular form

    Medium
  3. 64.5

    Obtaining and compiling statistical or actuarial data based on routine or special sources of information

    Medium
  4. 63.8

    Maintaining records of bonds, shares and other securities bought or sold on behalf of clients or employer.

    Medium
  5. 60

    Preparing financial documents, and calculating interest or brokerage charges and stamp duties payable

    Medium

5 tasks · the High to Very Low labels are the ILO's

from the source Working Paper 140, Generative AI and Jobs 2025 index data 0.7-work-setting

Helped, or replaced?

The score above can't tell a tool that makes you faster from one that does the task instead of you. Jobs and Skills Australia looked at those two things separately, and this is their result, matched to this job.

One Australian job matches, but only partly: not everyone in it does this job. Treat the numbers as a rough guide.

AI helps you
74
AI does it for you
68

Helping wins by 6 points.

estimated Our Gen AI Transition (Gen AI Capacity Study) September 2025 detailed data release data 0.7-work-setting matched to Australian jobs 5523

Compared with similar jobs

There are 29 jobs in the “Clerical support workers” group, averaging 46.9. This one is below that.